Help Center & FAQs

How Much Is Shipping?

All items for sale on this site are digital. No physical items will be shipped to you. You will be able to download your digital file purchase once your payment has been made and cleared.

How Do I Access My Files?

You will be directed to your account immediately after purchase, where you can download your files from the Download Link in the left menu. On the download page, the download button. Click here and your download will begin.

How To Unzip A Folder With Files?

Our files come in four formats. DXF, SVG, PNG and EPS. The files are in a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the four files provided. On Windows and Mac this can be done by double clicking on the zipped folder, or on Windows you can also right click on the folder and select extract here.

For Android phones, iPhones, and pads, you’ll need an app to do so. The decompression app can be found on both the App Store and Google Play.

Can I Use These Files/Bundles In An Ipad?

Yes, sure you can. In order to unzip your files, I’d recommend downloading WinZip from the app store. It’s way easier to use and you can extract the files from the zip. Once extracted, you can open your cutting machine software and import the SVG file you want to use in your new project.

I Cannot Fine/Open SVG File After Downloading?

All designs have an SVG file included. The svg sometimes adopts the icon of the browser that you download it from. All my SVG’s have the Microsoft Edge icon. I have no idea why this happens, but they work fine.

Please upload the SVG file with the browser icon to your software as you normally would, it should work just fine. You can also identify the SVG by the file name, which ends in .svg. If you still can’t access it, please contact me and I’ll email it right over.

How Do I Open SVG Files In Cricut Design Studio?

To import an SVG file to your Cricut Library, first you will need to unzip the file:

How To Unzip SVG Cut File:

After you download the design, the first thing you need to do is unzip the files. You will not be able to proceed with using your files until you unzip them. In a nutshell, zipped (or compressed) files take up less storage space and can be downloaded more quickly than unzipped (or uncompressed) files. Immediately upon downloading your purchase, you will want to unzip the files in preparation for their use.

Instructions for PC

After you download, look at the icon for the zip folder. Zipped folders have the appearance of a folder with a little zipper on it. Right click on the folder, and you will see an option to “Extract All.” Clicking this option will begin the unzipping process. You will then see a prompt asking you where you would like to save your newly unzipped folder. If the destination is the same destination as the zipped folder, you do not need to browse, and just click Extract to begin unzipping. If you would like to place the unzipped files in a new spot on your computer, then browse to locate this Folder, and then click on Extract. After the unzipping process is complete, you will be left with TWO folders of your files. One will be the files still in the zipped folder. This folder can be deleted if you prefer, as the files are not usable in their zipped format. The other folder will be the unzipped and completely ready to use files. Note: The size of the download will determine how long it takes to complete the process. Computer speeds vary.

Upload to Design Space:

Open up Design Space in your internet browser. You do need an account with Cricut to use Design Space.

Next, click on the Upload Images icon on the left hand side. From there you will choose the image upload option on the left hand side and click on the blue icon to proceed with your upload. Browse for your file, select it, and click on Open. Once you have opened your file, a preview will appear in the box. You will then be prompted to change the image name if desired (it defaults to the file name from your computer).

You can also choose to add tags. Once you are satisfied with those edits, click on the green ‘Save’ icon to save your design to your library. On the next screen, you will see your library and any design you have uploaded. When you are ready to insert a design to your canvas, click on it (a green checkmark will indicate it is selected), and then select ‘Insert Images.’ Your design is now added to your canvas and is ready to edit and cut!

How Do I Open SVG Files In Silhouette Studio?

How To Unzip SVG Cut File:

After you download the design, the first thing you need to do is unzip the files. You will not be able to proceed with using your files until you unzip them. In a nutshell, zipped (or compressed) files take up less storage space and can be downloaded more quickly than unzipped (or uncompressed) files. Immediately upon downloading your purchase, you will want to unzip the files in preparation for their use.

Instructions for PC

After you download, look at the icon for the zip folder. Zipped folders have the appearance of a folder with a little zipper on it. Right click on the folder, and you will see an option to “Extract All.” Clicking this option will begin the unzipping process. You will then see a prompt asking you where you would like to save your newly unzipped folder. If the destination is the same destination as the zipped folder, you do not need to browse, and just click Extract to begin unzipping. If you would like to place the unzipped files in a new spot on your computer, then browse to locate this Folder, and then click on Extract. After the unzipping process is complete, you will be left with TWO folders of your files. One will be the files still in the zipped folder. This folder can be deleted if you prefer, as the files are not usable in their zipped format. The other folder will be the unzipped and completely ready to use files. Note: The size of the download will determine how long it takes to complete the process. Computer speeds vary.

Upload to Silhouette Studio:

After your files are unzipped, you are ready to begin using your files in Silhouette. Remember, Silhouette Basic Edition users will want to use the DXF files, and Silhouette Designer Edition users can use either the SVG or DXF files. There are three methods you can use to open your files. All of these methods require you to open up your Silhouette Studio software FIRST. Your files will not properly open unless you open from WITHIN Silhouette.

Method 1 :
This is the File>Open method. Open up Silhouette, and in the upper left hand corner click on the ‘File’ icon. Then scroll down and click on ‘Open.’ You will then navigate to the folder your file is located in, click the file, and select OK to open.

Method 2 :
This is the Drag and Drop method. It is very simple and all you need to do is Drag the file you would like to open into your Silhouette work area. If the file type is compatible with your edition, it will be placed in your work area where you dropped it.

Method 3 :
This is the Silhouette Library method. You can add any compatible file to your Silhouette Library so that you can place it in your work area without searching for it on your computer. To add a file to your library, open up Silhouette and click File>Import>Import to Library. You will then be able to search for the file you would like to add to your library. Click OK and your file will now be available to you to use at any time while working in Silhouette. Now, if the file you would like to use is already in your library, you can start a new project by opening up Silhouette and then clicking on the ‘Show Library’ icon located on the left hand side. Locate the design you would like to use, and double click it. The design will now be added to your work area.

I Opened My File In Silhouette, But Nothing Is There. It Looks blank

The design might have imported either very small or somewhere off the mat. Use the zoom out icon and zoom out as far as it will go. Then use your keyboard and hit Ctrl plus the letter A to select everything (Command plus ‘A’ on a MAC). If there still appears to be nothing in the file, contact the designer for guidance. If you were able to locate the design off the mat and want to avoid this in the future, go into your import settings (Edit> Preferences> Import Options) and check the following for both the SVG and DXF option: Fit to Page, Make White Lines Black, and Join Lines Into Polylines. Need more?

Can I Use These Files If I Don’t Have A Cutting Machine?

Yes, absolutely. You can use the PNG file for iron-on transfers and printing onto paper. Please set your required print size on your printer before printing.

Why Are There Filled In Areas On The SVG In Cricut Design Space?

Cricut Design Space sometimes experiences issues with SVG files. If you are seeing black-filled areas in letter loops for example, please follow the troubleshooting guide on my website which has three quick, easy ways to fix this.

If none of the above work, your files may have been corrupted during download, so please contact me and I will resend the file directly to your email address.